Privacy policy

Privacy Policy

Last updated: January 21, 2026

Uncanny Brands (“we”, “us”, “our”) operates the website uncannybrands.ca (the “Site”) and the related online store. This Privacy Policy describes how we collect, use, disclose, retain, and protect personal information in accordance with applicable laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and Quebec Law 25.

By accessing or using our Site or purchasing our products, you consent to the practices described in this Privacy Policy.

1. Person in Charge of Personal Information

In accordance with Quebec Law 25, Uncanny Brands has designated a person responsible for the protection of personal information.

Responsible entity: Uncanny Brands
Email: privacy@uncannybrands.ca
Location: Laval, Quebec, Canada

2. Personal Information We Collect

We may collect the following categories of personal information:

  • Identification and contact information: name, email address, phone number, billing and shipping address

  • Order information: products purchased, transaction history

  • Payment information: processed securely by third-party payment providers (we do not store full credit card numbers)

  • Technical data: IP address, browser type, device information, cookies

  • Usage data: pages viewed, cart activity, interactions with ads

3. Purposes of Collection

We collect personal information for the following purposes:

  • Processing and delivering orders

  • Customer support and communication

  • Fraud prevention and transaction security

  • Sending transactional emails

  • Marketing and targeted advertising (Meta, Google, etc.)

  • Improving website performance and user experience

4. Cookies and Tracking Technologies

We use cookies, pixels, and similar technologies (including Meta Pixel) to analyze website usage, measure advertising performance, and personalize content.

You may manage or disable cookies through your browser settings or through consent tools displayed on the Site.

5. Disclosure of Personal Information

We may share personal information with:

  • Shopify, our e-commerce platform provider

  • Payment processors (e.g., Shopify Payments)

  • Marketing and analytics partners (Meta, Klaviyo, Google, etc.)

  • Shipping carriers to fulfill deliveries

These third parties are authorized to use personal information only as necessary to provide their services.

6. Transfers Outside Quebec or Canada

Personal information may be stored or processed outside Quebec or Canada, including in the United States. We take reasonable contractual and technical measures to ensure adequate protection.

7. Data Retention and Security

We retain personal information only for as long as necessary to fulfill the purposes outlined above or to comply with legal obligations. Reasonable administrative, technical, and physical safeguards are implemented to protect personal information.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your personal information

  • Request correction or deletion

  • Withdraw consent for marketing communications

  • File a complaint with the appropriate authority

To exercise your rights, contact us at privacy@uncannybrands.ca.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on our Site.

2️⃣ TERMS OF SERVICE (ENGLISH)

Terms of Service

1. General

This Site is operated by Uncanny Brands. By accessing the Site or purchasing products, you agree to be bound by these Terms of Service.

2. Products and Pricing

All prices are listed in Canadian dollars unless otherwise stated. We reserve the right to modify prices or product availability at any time without notice.

3. Orders

We reserve the right to refuse or cancel any order for legitimate reasons, including suspected fraud or pricing errors.

4. Payments

Payments are processed securely through authorized third-party payment providers.

5. Limitation of Liability

To the fullest extent permitted by law, Uncanny Brands shall not be liable for any indirect, incidental, or consequential damages arising from the use of the Site or products.

6. Governing Law

These Terms are governed by the laws of the Province of Quebec, Canada.